Your Privacy Matters

Privacy Policy

Last updated: January 25, 2026

1

Introduction

Welcome to SondMe. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music streaming service at sondme.com (the "Service").

About the Operator

SondMe is operated as a sole proprietorship registered in Portugal.

2

Information We Collect

Information You Provide

  • Email address (for account creation)
  • Name & profile picture (via Google sign-in)
  • Music preferences & stations you create

Automatic Collection

  • Anonymous session identifiers
  • Listening history & duration
  • Basic device & browser info

From Third Parties

  • Google OAuth profile data
  • Payment status from Stripe (no card details stored)
3

How We Use Your Information

Provide and maintain the Service
Process payments and manage subscriptions
Send service communications (login links, updates)
Personalize your music experience
Analyze usage to improve our Service
Detect and prevent fraud or abuse
4

Third-Party Services

We use trusted third-party services to operate SondMe:

Service Purpose Privacy Policy
Google OAuth Authentication View
Stripe Payment processing View
Plausible Analytics Privacy-friendly analytics View
Brevo Email delivery View
Bunny CDN Content delivery View
Fly.io Hosting (EU - Paris) View
5

Cookies & Tracking

Essential Cookies Only

We only use cookies necessary to keep you logged in. No tracking cookies.

Privacy-First Analytics

We use Plausible Analytics which doesn't use cookies or collect personal data.

6

Data Retention

Account Data
Until you delete it
14
Session Tokens
Days (auto-expire)
24
Analytics Data
Months
7
Payment Records
Years (legal requirement)
7

Your Rights

Under GDPR and other privacy laws, you have the following rights:

Access
Request a copy of your data
Rectification
Correct inaccurate data
Erasure
Delete your personal data
Portability
Export your data
Objection
Object to processing
Withdraw Consent
Revoke permissions anytime
To exercise any of these rights, contact us at support@sondme.com. We respond within 30 days.
8

Data Security

HTTPS encryption for all data in transit
Secure password hashing with bcrypt
Regular security updates and monitoring
Limited access on need-to-know basis
9

International Data Transfers

Our servers are located in the European Union (Paris, France).

If you access the Service from outside the EU, your data may be transferred to and processed in the EU with appropriate safeguards.

10

Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top. Your continued use of the Service after any changes constitutes acceptance of the new policy.

12

Contact Us

If you have any questions about this Privacy Policy or our data practices: